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Tharp Consulting is seeking an Assistant Service Center Manager to support daily operations and lead a team in delivering excellent customer service. You will supervise staff, perform oil changes and vehicle maintenance, educate guests on vehicle care, and help build a high-performance team that earns customer loyalty.
You will manage schedules, assist with inventory and audits, and uphold safety and company policies to maintain a clean, organized service area.
Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle care, managing work schedules, assisting with inventory, and maintaining a safe, organized environment through store audits. You will help build a high-performance team to deliver a trusted, quick service experience that fosters customer loyalty.
Candidates should have at least 1 year of supervisory experience in a retail or service setting, a customer-focused mindset, and the ability to make sound judgments in a fast-paced environment. Proficiency in KPI data analysis, schedule flexibility, and fluency in English are required. Physical ability to stand for long periods, lift up to 50 pounds, and work in non-climate-controlled conditions is necessary.
Lead team development, oversee daily operations, ensure adherence to safety and company policies, and help drive store performance. You will also assist in inventory management, store audits, and opening/closing procedures, contributing to a positive work environment and customer satisfaction.