Assistant Manager

RoShay Services; Memphis (TN); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Uniforms

Discounts

401(k) matching

Health coverage

Paid time off

Job summary

RoShay Services is seeking an Assistant Service Center Manager in Memphis to lead a high-performance team delivering oil change services. You will supervise daily operations, train staff, and ensure an outstanding customer experience.

Responsibilities include scheduling, inventory management, store audits, and enforcing safety protocols to maintain a clean, safe work environment while driving team growth and efficiency.

Qualifications

• Minimum 1 year of supervisory experience.
• Customer-focused mindset essential.
• Ability to use KPI data for performance improvement.
• Fluency in English required.

Responsibilities

• Lead daily operations and supervise teams to deliver vehicle maintenance services (oil changes).
• Train staff and develop work schedules.
• Manage inventory and assist with store audits.
• Uphold safety protocols and maintain a clean, secure environment.
• Foster team growth and operational efficiency.

Skills

Supervisory experience

KPI data

Customer-focused

English fluency

Fast-paced environment

Education

High school diploma or equivalent

Job description

Role Overview:

As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional vehicle maintenance services, primarily oil changes. Your responsibilities include performing car services, supervising daily operations, training staff, and ensuring excellent customer experience. You will develop work schedules, manage inventory, assist with store audits, and uphold safety protocols to maintain a clean, secure environment. Your leadership will foster team growth and operational efficiency.

Qualifications & Skills:

Candidates should have at least 1 year of supervisory experience, preferably in retail or service settings, with a customer-focused mindset. Ability to work in a fast-paced environment, utilize KPI data for performance improvement, and demonstrate sound judgment under pressure are essential. Flexibility for weekend work, fluency in English, and a high school diploma or equivalent are required. Physical ability to stand for long periods, lift up to 50 pounds, and work in variable conditions is necessary.

Benefits & Development:

Competitive weekly pay, opportunities for career advancement to Service Center Manager, debt-free education benefits, health coverage, paid time off, and employee perks like uniforms, discounts, and 401(k) matching. The role emphasizes training, development, and supporting your personal and professional goals, fostering a collaborative and inclusive work environment.