Assistant Manager

RoShay Services; Nerstrand (MN); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Competitive weekly pay

Career growth toward management roles

Tuition assistance

Health coverage

Paid time off

Employee assistance programs

Uniforms

Tools

Service discounts

401(k) matching

Job summary

RoShay Services is seeking an Assistant Service Center Manager to support a high-performance team focused on delivering exceptional customer service. You will supervise daily operations, perform oil changes and maintenance, train staff, and help open/close the center.

Qualifications include at least 1 year of supervisory experience, strong customer service skills, KPI data usage for improvement, scheduling flexibility, and English fluency.

Qualifications

• Candidates should have at least 1 year of supervisory experience in a retail or service setting.
• Strong customer service skills and the ability to work under pressure are required.
• Proficiency in using KPI data for performance improvement and scheduling flexibility is required.
• Fluency in English is required. Physical ability to stand long periods and lift up to 50 pounds is essential.

Responsibilities

• Support the Service Center Manager in leading a high-performance team.
• Perform oil changes and vehicle maintenance tasks as needed.
• Supervise daily operations and train staff.
• Develop work schedules and manage inventory.
• Assist with store audits and maintain a safe, organized environment by opening and closing the center.
• Build customer loyalty and ensure efficient service delivery.

Skills

Supervisory experience

Customer service

KPI data analysis

Scheduling flexibility

English fluency

Job description

Role Overview:

As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional customer service. Your responsibilities include performing oil changes and vehicle maintenance, supervising daily operations, training staff, and ensuring adherence to company policies. You will develop work schedules, manage inventory, assist with store audits, and maintain a safe, organized environment by opening and closing the center. Key duties involve building customer loyalty, enhancing team development, and ensuring efficient service delivery.

Qualifications & Skills:

Candidates should have at least 1 year of supervisory experience in a retail or service setting, strong customer service skills, and the ability to work under pressure. Proficiency in using KPI data for performance improvement, flexibility in scheduling, and fluency in English are required. Physical ability to stand for long periods, lift up to 50 pounds, and work in varied environments is essential.

Benefits & Development:

• Competitive weekly pay
• opportunities for career growth toward management roles
• Tuition assistance are offered
• health coverage
• paid time off
• employee assistance programs
• uniforms
• tools
• service discounts
• 401(k) matching