Assistant Manager

RG&T Solutions; Town of Fishkill (NY); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Uniforms

Service discounts

Educational assistance

Employee assistance programs

Career growth opportunities

Job summary

RG&T Solutions in Fishkill, NY seeks an Assistant Service Center Manager to support the operations of a busy service center. You will lead a team, perform vehicle maintenance tasks, and coach staff to deliver outstanding customer care.

You will open and close the center, manage schedules, monitor safety, and use KPI data to drive performance. Strong English, a high school diploma, and supervisory experience are required.

Qualifications

• At least 1 year of supervisory experience.
• Fluent in English.
• High school diploma or equivalent.

Responsibilities

• Perform vehicle maintenance and educate guests on vehicle needs.
• Supervise operations, train staff, and promote team development.
• Ensure excellent customer service and loyalty.
• Manage schedules and inventory.
• Maintain safety, cleanliness, and security standards.
• Open and close the center and ensure safety protocols.

Skills

Supervisory exp

Customer service

KPI data

Schedule flexibility

Education

High school diploma

Job description

Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team to deliver exceptional customer service and car maintenance. Your responsibilities include performing oil changes and vehicle services, supervising daily operations, training new employees, and ensuring company policies are followed. You will build customer loyalty through excellent service, develop weekly work schedules, assist with inventory management, and help maintain a safe, clean, and organized work environment. Additionally, you will open and close the center, ensuring safety protocols are adhered to, and lead team development initiatives.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with a strong customer service mindset. Experience in fast-paced settings, using KPI data for performance monitoring, and schedule flexibility are required. Must be fluent in English and possess a high school diploma or equivalent. Physical requirements include standing for long periods, lifting up to 50 pounds, and working in non-climate-controlled areas.
Key Duties

• Perform vehicle maintenance and educate guests on vehicle needs
• Supervise operations, train staff, and promote team development
• Ensure excellent customer service and loyalty
• Manage schedules and inventory
• Maintain safety, cleanliness, and security standards
  

Benefits: Competitive hourly pay, career growth opportunities, educational assistance, health benefits, employee assistance programs, uniforms, service discounts, and 401(k) plans with matching. The role offers a supportive environment for personal and professional development, emphasizing work-life balance with no late-night hours or holidays.