Assistant Manager

RoShay Services; Ely (MN); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Competitive weekly pay

Educational assistance

Health benefits

Paid time off

Uniforms

Discounts

401(k) matching

Job summary

RoShay Services in Ely, MN is seeking an Assistant Service Center Manager to oversee daily operations and coach staff for top-tier customer service. You will perform oil changes and vehicle maintenance, educate guests on car care, and help manage inventory and audits.

The role requires at least 1 year of supervisory experience, a high school diploma or equivalent, and the ability to work in a fast-paced environment with flexible scheduling.

Qualifications

• Minimum 1 year supervisory experience in a retail or service environment.
• Customer-focused approach with ability to adapt in fast-paced settings.
• Familiarity with KPI data and scheduling flexibility required.

Responsibilities

• Lead daily operations and supervise/train staff to deliver a high-quality service.
• Perform oil changes and vehicle maintenance and educate guests on vehicle care.
• Manage staff schedules and assist with inventory and store audits.
• Maintain a safe, organized environment and foster a high-performance team.

Skills

Supervisory experience

Customer service mindset

Ability to work in fast-paced settings

KPI data familiarity

Schedule flexibility

Education

High school diploma or equivalent

Job description

Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle care, managing staff schedules, assisting with inventory and store audits, and maintaining a safe, organized environment. You will help build a high-performance team to deliver a trusted, quick service experience that encourages customer loyalty.
Qualifications & Skills: Candidates should have at least 1 year of supervisory experience in a retail or service environment, a customer service mindset, and the ability to work in fast-paced settings. Strong judgment, KPI data familiarity, schedule flexibility, and high school diploma or equivalent are required. Physical requirements include standing for long periods, lifting up to 50 pounds, and working in non-climate-controlled spaces.
Benefits & Opportunities: Competitive weekly pay, career advancement to Service Center Manager, educational assistance, health benefits, paid time off, and employee perks such as uniforms, discounts, and 401(k) matching. The role emphasizes growth, development, and a supportive team environment.