Assistant Manager

Tharp Consulting; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Paid time off

Uniforms

Discounts

401(k) matching

Job summary

Tharp Consulting is seeking an Assistant Service Center Manager to support the Service Center Manager by supervising daily operations and coaching staff. You will perform oil changes and basic maintenance, educate guests on vehicle needs, manage schedules, and assist with inventory and store audits, all while maintaining safety and organization.

The role emphasizes developing a high-performing team that delivers a top-notch service experience and builds lasting customer loyalty in a fast-paced

Qualifications

• At least 1 year of supervisory experience in a retail or service setting.
• Customer-focused mindset and willingness to coach staff.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Supervise daily operations and coach staff to deliver excellent customer service.
• Perform oil changes and basic vehicle maintenance when needed.
• Educate guests on vehicle needs and service recommendations.
• Manage work schedules and assist with inventory and store audits.
• Maintain a safe, organized work environment and lead a high-performance team.
• Develop the team to build customer loyalty and consistent service quality.

Skills

Supervisory experience

Customer-focused

Strong communication

Data-driven decisions

Schedule flexibility

Physical stamina

Education

High school diploma or equivalent

Job description

Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager by supervising daily operations, coaching and training staff, and ensuring excellent customer service. Key responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle needs, managing work schedules, assisting with inventory and store audits, and maintaining a safe, organized environment. You will lead and develop the team to deliver a high-performance service experience that builds customer loyalty.

Qualifications & Skills: Candidates should have at least 1 year of supervisory experience in a retail or service setting, a customer-focused mindset, and the ability to work efficiently in a fast-paced environment. Strong communication skills, proficiency in using performance data, and schedule flexibility are essential. Physical ability to stand, lift up to 50 pounds, and work in various conditions is required. A high school diploma or equivalent is necessary.

Benefits & Development: Offers include weekly pay, career growth opportunities toward management, educational support, health benefits, paid time off, and employee perks such as uniforms, discounts, and 401(k) matching. The role emphasizes training, team development, and a supportive work environment that values individual contribution and personal goals.