Assistant Manager

RoShay Services; Saginaw (MI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee assistance programs

Uniforms

Retirement plan with company matching

Job summary

RoShay Services in Saginaw, MI seeks an Assistant Service Center Manager to support operations and lead a high-performance service team. You will supervise daily tasks, train staff, and ensure excellent customer service to foster loyalty.

The role involves scheduling, inventory assistance, store audits, and enforcing safety protocols. The position offers competitive pay and opportunities for career growth into a Service Center Manager role, with benefits including health insurance and 401(k)

Qualifications

• Candidates should have at least 1 year of supervisory experience in a retail or service setting.
• Proficiency in using KPI data for performance monitoring.
• High school diploma or equivalent, fluency in English, and physical ability to stand, lift up to 50 pounds, and work in varied conditions.

Responsibilities

• Assist Service Center Manager in leading a high-performance team.
• Perform oil changes and other car services; oversee daily operations.
• Train and develop staff; ensure excellent customer service and customer loyalty.
• Manage work schedules; assist with inventory and store audits; uphold safety protocols.

Skills

Supervisory experience

KPI data proficiency

Customer-focused

Schedule flexibility

Education

High school diploma or equivalent

Job description

Role Overview:

As an Assistant Service Center Manager, you will support the Service Center Manager in leading a high-performance team dedicated to delivering exceptional vehicle maintenance services. Your responsibilities include performing oil changes and other car services, supervising daily operations, training and developing staff, and ensuring excellent customer service to foster customer loyalty. You will manage work schedules, assist with inventory and store audits, and uphold safety protocols to maintain a secure, well-organized environment.

Qualifications & Skills:

Candidates should have at least 1 year of supervisory experience in a retail or service setting, a customer-focused attitude, and the ability to work efficiently in a fast-paced environment. Proficiency in using KPI data for performance monitoring, strong judgment skills, and schedule flexibility are required. High school diploma or equivalent, fluency in English, and physical ability to stand, lift up to 50 pounds, and work in varied conditions are essential.

Benefits & Development:

The role offers competitive pay, opportunities for career advancement to Service Center Manager, and educational benefits including paid credit hours. Additional perks include health insurance, paid time off, employee assistance programs, uniforms, discounts, and retirement plans with company matching. Emphasis is placed on supporting personal growth, work-life balance, and inclusive workplace policies.