Assistant Manager

RG&T Solutions; Muncie (IN); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Career development opportunities

Education reimbursement

Health coverage

Paid time off

Employee perks

Job summary

RG&T Solutions is seeking an Assistant Service Center Manager in Indiana to lead a high-performing team and ensure top-notch customer service. You will supervise daily operations, train staff, and help manage vehicle maintenance, inventory, and safety standards.

The role emphasizes data-driven decision making, weekend flexibility, and opportunities for career advancement into management, with competitive hourly compensation and benefits.

Qualifications

• Minimum 1 year supervisory experience in retail or service environments
• Strong customer service and team-building skills
• Ability to work in a fast-paced setting, make sound decisions under pressure, and analyze KPI data for performance improvement
• Flexibility to work on weekends, with a high school diploma or equivalent
• Physical ability to stand, lift up to 50 pounds, and work in various environments

Responsibilities

• Lead a high-performance team under the Service Center Manager
• Ensure excellent customer service and maintain operational efficiency
• Perform vehicle maintenance and supervise daily operations
• Train employees and develop work schedules
• Manage inventory and maintain safety and cleanliness standards

Skills

Supervisory experience

Customer service

Team-building

KPI analysis

Weekend flexibility

Education

High school diploma or equivalent

Job description

Role Overview

The Assistant Service Center Manager is the right hand to the Service Center Manager, responsible for leading a high-performance team, ensuring excellent customer service, and maintaining operational efficiency. Key duties include performing vehicle maintenance, supervising daily operations, training employees, developing work schedules, managing inventory, and ensuring safety and cleanliness standards.

Qualifications & Skills

• Minimum 1 year supervisory experience in retail or service environments


• Strong customer service and team-building skills


• Ability to work in a fast-paced setting, make sound decisions under pressure, and analyze KPI data for performance improvement


• Flexibility to work on weekends, with a high school diploma or equivalent


• Physical ability to stand, lift up to 50 pounds, and work in various environments

Benefits

• Competitive hourly pay


• Career development opportunities, including potential to become a Service Center Manager


• Education reimbursement, health coverage, paid time off, and employee perks

We value diversity, inclusion, and accessibility, providing accommodations upon request. This role offers a supportive environment to develop your skills and grow your career.