Assistant Manager

LS Solutions; Dubuque (IA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Paid time off

401(k)

Career advancement

Job summary

LS Solutions is seeking an Assistant Service Center Manager in Dubuque, IA to support daily operations, supervise staff, and deliver quick, trusted service to customers.

You will train employees, manage schedules, assist with inventory, and uphold safety standards in a fast-paced environment, contributing to a high-performance team and loyal customer base.

Qualifications

• Minimum 1 year of supervisory experience in retail or service.
• Ability to work in a fast-paced environment and use KPI data for performance improvement.
• Fluent English; high school diploma or equivalent; physically able to stand, lift up to 50 pounds, and work in varied conditions.

Responsibilities

• Perform vehicle oil changes and maintenance services.
• Supervise daily operations and train new employees.
• Ensure outstanding customer service and build customer loyalty.
• Develop weekly work schedules and assist with inventory management.
• Maintain safety, cleanliness, and conduct store audits.
• Lead team development and open/close the service center following safety protocols.

Skills

Supervisory experience

Customer focus

KPI data usage

English fluency

High school diploma

Physical stamina

Education

High School Diploma

Job description

Role Overview:

As an Assistant Service Center Manager, you will support the Service Center Manager by leading daily operations, supervising and training staff, and ensuring excellent customer service. Your responsibilities include performing vehicle maintenance, educating guests, managing work schedules, assisting with inventory and store audits, and maintaining a safe, organized environment. You will help build a high-performance team that delivers a trusted, quick service experience to loyal customers.

Qualifications & Skills:

Candidates should have at least 1 year of supervisory experience, preferably in retail or service, with a customer-focused mindset. Ability to work in a fast-paced environment, utilize KPI data for performance improvement, and demonstrate sound judgment under pressure is essential. Must be fluent in English, have a high school diploma or equivalent, and be physically capable of standing, lifting up to 50 pounds, and working in various conditions.

Key Duties

• Perform vehicle oil changes and maintenance services.
• Supervise daily operations and train new employees.
• Ensure outstanding customer service and build customer loyalty.
• Develop weekly work schedules and assist with inventory management.
• Help maintain safety, cleanliness, and store audits.
• Lead team development and open/close the service center following safety protocols.

Benefits:

Competitive hourly pay, career advancement opportunities, debt-free education support, health coverage, paid time off, flexible schedules, employee assistance programs, uniforms, discounts, and 401(k) with company match.

Join our team to grow your career in a supportive environment that values your contribution and development.