Assistant Manager

RG&T Solutions; City of Rye (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Career advancement to Service Center |

Educational support

Health benefits

Paid time off

Uniforms

Tools

Discounts

401(k) plans

Job summary

RG&T Solutions is seeking an Assistant Service Center Manager to support daily operations, supervise hourly staff, and ensure top-tier customer service in a fast-paced setting. You will help lead the team, coach employees, and uphold safety and cleanliness standards while promoting a positive work environment.

Key duties include assisting with vehicle maintenance, educating guests on services, managing staff schedules, assisting with inventory, and using KPI data to monitor performance.

Qualifications

• Experience in customer-service driven environments with supervisory responsibilities.
• Ability to analyze KPI data to monitor performance and adjust staffing.
• Strong communication skills in fast-paced settings.
• Physical ability to stand for extended periods and lift up to 50 lb.

Responsibilities

• Assist in leading daily operations and supervising hourly staff.
• Educate guests on services and uphold exceptional customer service.
• Support vehicle maintenance and inventory management.
• Schedule and coordinate staff to meet demand while maintaining safety and cleanliness.

Skills

Customer service

Supervisory experience

KPI data analysis

Schedule flexibility

Education

High school diploma or equivalent

Job description

Role Overview: As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training hourly staff, and ensuring excellent customer service. Your responsibilities include performing vehicle maintenance, educating guests on services, managing staff schedules, assisting with inventory, and maintaining safety and cleanliness standards. You will help build a high-performance team that delivers a trusted, quick, and easy service experience, fostering customer loyalty.

Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service sectors, with strong customer service skills and the ability to work in fast-paced environments. Proficiency in using KPI data to monitor performance, schedule flexibility, and high school diploma or equivalent are required. Physical ability to stand for extended periods, lift up to 50 pounds, and work in non-climate-controlled settings is necessary.

Benefits & Opportunities: Competitive weekly pay, career advancement to Service Center Manager, educational support, health benefits, paid time off, and employee perks like uniforms, tools, discounts, and 401(k) plans. The role emphasizes growth, development, and a supportive team environment, welcoming individuals with diverse backgrounds and stories.