Assistant Manager

val's services; Carmel (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Educational assistance

Employee perks

Competitive pay

Job summary

val's services in Carmel, Indiana, seeks an Assistant Service Center Manager to support the Service Center Manager in daily operations, staff supervision, and guest education on services. You will help manage schedules, inventory, and safety standards while promoting team development and upholding company policies to deliver a high-performance service experience.

The role emphasizes crew training, driving customer loyalty, and ensuring exceptional service with competitive pay and benefits.

Qualifications

• 1 year of supervisory experience (retail or service) is preferred.
• Ability to analyze KPI data and make decisions under pressure.
• Fluency in English and high school diploma or equivalent required.

Responsibilities

• Lead daily operations and train team members to deliver high customer service.
• Assist with inventory management and scheduling; uphold safety and cleanliness standards.
• Build customer loyalty through excellent service and policy adherence.

Skills

Supervisory experience

KPI analysis

Customer-focused mindset

English fluency

Education

High school diploma or equivalent

Job description

Role Overview: The Assistant Service Center Manager supports the Service Center Manager in leading daily operations, supervising and training team members, and ensuring exceptional customer service. Responsibilities include performing vehicle maintenance, educating guests on services, managing schedules and inventory, and maintaining safety and cleanliness standards. The role involves supervising staff, promoting team development, and upholding company policies to deliver a high-performance service experience.

Qualifications & Skills: Candidates should have at least 1 year of supervisory experience, preferably in retail or service environments, with a customer-focused mindset. Ability to work in fast-paced settings, analyze KPI data, and make sound decisions under pressure is essential. Physical requirements include standing for extended periods, lifting up to 50 pounds, and working in non-climate-controlled environments. Fluency in English and a high school diploma or equivalent are required.

Key Duties: Building customer loyalty through excellent service, training team members, managing schedules, assisting with inventory, and ensuring safety protocols. The position offers opportunities for career growth, competitive pay, benefits such as health coverage, paid time off, educational assistance, and employee perks.

Competitive pay and benefits:

• Competitive pay
• Health coverage
• Paid time off
• Educational assistance
• Employee perks