Assistant Manager

RoShay Services; Lima (OH); Presencial; USD 40.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Health coverage

Paid time off

Employee perks

Descripción de la vacante

RoShay Services in Lima, OH is looking for an Assistant Service Center Manager to support daily operations, supervise staff, train teammates, and ensure excellent customer service. You will assist with oil changes and vehicle maintenance while educating guests on services to build loyalty.

This role involves schedule management, inventory support, and maintaining a safe, clean environment. The position offers growth opportunities and benefits such as competitive pay, health coverage, paid time

Formación

• At least 1 year of supervisory experience in a retail or service setting.
• Strong customer service skills and ability to work in a fast-paced environment.
• Experience using KPI data to drive performance improvements.
• Schedule flexibility and physical ability to stand, lift up to 50 pounds.

Responsabilidades

• Lead team development and ensure operational excellence.
• Perform vehicle services, including oil changes and maintenance.
• Develop work schedules, manage inventory, and uphold safety standards.
• Contribute to a high-performance team and a fast, trusted service experience.

Conocimientos

supervisory experience

customer service

KPI data

schedule flexibility

high school diploma

Educación

High school diploma or equivalent

Descripción del empleo

Role Overview:

As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on services, managing work schedules, assisting with inventory, and maintaining a safe, clean environment. You will help build a high-performance team to deliver a fast, trusted service experience that fosters customer loyalty.

Qualifications & Skills:

Candidates should have at least 1 year of supervisory experience in a retail or service setting, strong customer service skills, and the ability to work efficiently in a fast-paced environment. Proficiency in using KPI data for performance improvement, schedule flexibility, and high school diploma or equivalent are required. Physical ability to stand for extended periods, lift up to 50 pounds, and work in non-climate-controlled settings is necessary.

Key Duties:

Lead team development, ensure operational excellence, perform vehicle services, develop schedules, manage inventory, and uphold safety standards. The role offers growth opportunities, training, and benefits such as competitive pay, health coverage, paid time off, and employee perks. Bring your positive attitude, attention to detail, and passion for learning to succeed in this dynamic environment.