Assistant Manager

RG&T Solutions; Post Falls (ID); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly pay

Career advancement opportunities

Tuition assistance

Health benefits

Paid time off

Employee assistance programs

Uniforms

401(k) with company match

Job summary

RG&T Solutions in Post Falls, Idaho is seeking an Assistant Service Center Manager to support the Service Center Manager in leading daily operations, supervising staff, and ensuring outstanding customer service. You will perform vehicle maintenance, educate guests, and help build a high‑performing team.

This hands‑on role requires at least 1 year of supervisory experience in retail or service, English fluency, a high school diploma, and the ability to lift up to 50 pounds and work in

Qualifications

• At least 1 year of supervisory experience in a retail or service environment.
• Strong customer service skills.
• Ability to work in a fast-paced setting.
• Proficiency in using KPI data for performance monitoring and trend analysis.
• Must be fluent in English; HS diploma or equivalent.

Responsibilities

• Perform vehicle maintenance and educate guests.
• Supervise daily operations and train team members.
• Develop work schedules and assist with inventory.
• Maintain safety, cleanliness, and security protocols.
• Lead team development and ensure high-quality customer service.

Skills

Supervisory experience

Customer service

KPI analysis

English fluency

Education

High school diploma or equivalent

Job description

Role Overview:

As an Assistant Service Center Manager, you will support the Service Center Manager in leading daily operations, supervising and training staff, and ensuring excellent customer service. Your responsibilities include performing oil changes and vehicle maintenance, educating guests on vehicle care, managing work schedules, assisting with inventory, and maintaining safety and cleanliness standards. You will help build a high-performance team, foster customer loyalty, and ensure adherence to company policies.

Qualifications & Skills:

Candidates should have at least 1 year of supervisory experience in a retail or service environment, strong customer service skills, and the ability to work in a fast-paced setting. Proficiency in using KPI data for performance monitoring and trend analysis is preferred. Must be fluent in English, possess a high school diploma or equivalent, and be able to stand, lift up to 50 pounds, and work in non-climate-controlled environments.

Key Duties

• Perform vehicle maintenance and educate guests
• Supervise daily operations and train team members
• Develop work schedules and assist with inventory
• Maintain safety, cleanliness, and security protocols
• Lead team development and ensure high-quality customer service

Benefits:

Competitive hourly pay, career advancement opportunities, tuition assistance, health benefits, paid time off, employee assistance programs, uniforms, discounts, and 401(k) with company match.