Assistant Manager

Hand & Stone Franchise Corp; Fulshear (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and sales performance. The role emphasizes client interactions, wellness industry knowledge, and leadership of front desk staff.

Candidates should have a bachelor's degree or management experience and be prepared to coach a sales team while promoting health and wellness through education of services, upgrades, products, and memberships.

Qualifications

• Bachelor's degree or management experience required.
• Experience in sales and customer service preferred.
• Ability to train and supervise sales staff and front desk associates.

Responsibilities

• Run the spa front desk and manage daily operations.
• Train and coach sales associates to meet targets and deliver client service.
• Collaborate with spa managers to foster a client- and team-focused culture.
• Educate members on services, upgrades, products, and memberships.
• Assist with payroll, scheduling, inventory, and sales reporting.

Skills

Leadership

Sales

Customer service

Front desk operations

Education

Bachelor's degree

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.