Assistant Manager

Hand & Stone - Revive Houston; Katy (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to help drive spa operations. The role emphasizes client interactions, sales growth, and learning about the wellness industry.

Ideal candidate will have a Bachelor's degree or prior management experience, lead the front desk, train sales associates, and partner with the spa manager to foster a client- and team-focused culture.

Qualifications

• Bachelor's degree or management experience required.
• Experience in sales and customer service a plus.
• Willingness to learn wellness industry and spa services.

Responsibilities

• Run the spa front desk and supervise sales associates.
• Coach and motivate the sales team.
• Educate members on services, upgrades, products, and memberships.
• Handle payroll, scheduling, inventory, and sales reporting.

Skills

Sales

Customer Service

Leadership

Training

Payroll

Scheduling

Inventory management

Education

Bachelor's degree

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.