Assistant Manager

Hand & Stone Franchise Corp; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Hand and Stone Massage and Facial Spa in Houston is seeking a sales-focused Assistant Spa Manager to help drive spa operations and elevate client experiences.

You will run the front desk, train sales associates, and work with spa managers to foster a client- and team-focused culture. You will educate members on services, upgrades, products, and memberships, and assist with payroll, scheduling, inventory, and sales reporting. Evening and weekend hours are required.

Qualifications

• Bachelor's degree or management experience is required.
• Role involves leading front desk activities and training sales staff.
• Ability to educate clients on services, upgrades and memberships.
• Experience with payroll, scheduling, inventory and sales reporting.

Responsibilities

• Run the front desk and supervise sales associates.
• Coach and lead the sales team to achieve targets.
• Educate members on services, upgrades, products and memberships.
• Assist with payroll, scheduling, inventory and sales reporting.

Skills

Sales

Leadership

Customer service

Education

Bachelor's degree

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.