Assistant Manager

Hand & Stone - Revive Houston; Richmond (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to help drive our spa operations and enhance client interactions. You will lead the front desk, train sales associates, and work closely with spa managers to build a client- and team-centered culture.

The ideal candidate will have a bachelor’s degree or management experience, strong leadership, and the ability to coach a sales team while promoting wellness through services, upgrades, memberships, and products.

Qualifications

• Must have a bachelor’s degree or management experience.
• Leads front desk, trains sales associates, and collaborates with spa managers.
• Educates clients on services, upgrades, products, and memberships.
• Experience with payroll, scheduling, inventory, and sales reporting is a plus.

Responsibilities

• Assist in driving spa operations and client interactions.
• Lead the front desk and sales team to achieve targets.
• Coach and motivate the sales team to deliver excellent service.

Skills

Growth leadership

Sales coaching

Customer service

Multi-tasking

Results oriented

Education

Bachelor's degree

Management experience

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.