Assistant Manager

Hand & Stone Franchise Corp; Fairfax (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations and growth. Ideal candidates will lead a client- and team-centric culture, coach a sales team, and educate members on services and memberships. Weekend availability and strong leadership experience are beneficial.

The role emphasizes client interactions, learning the wellness industry, and expanding sales experience within a supportive spa environment.

Responsibilities

• Lead front desk operations, coach and train sales associates.
• Coach and motivate sales team to meet targets.
• Educate members on services, upgrades, products and memberships.
• Handle administrative tasks including payroll, scheduling, inventory, and sales reporting.
• Maintain weekend and evening availability as required.

Job description

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Wellness resources

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture.
• Member Conversion and Customer Service – As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness – You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking Expertise – Have experience handling or assisting with administrative tasks - including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.

Assistant Spa Manager should have some weekend availability. Experience in leadership, sales, advanced customer resolution, and training benefit this role.