Assistant Manager

Hand & Stone - 2770 Summer Street - Houston, TX; Fulshear (TX); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to lead the front desk, coach sales staff, and partner with spa managers to foster a client- and team-centered culture.

The ideal candidate will balance administrative duties such as scheduling, payroll, and inventory with proactive client education on services, upgrades, memberships, and wellness benefits. Evening and weekend availability is expected in a fast-paced spa environment.

Qualifikationen

• Must have bachelor’s degree or management experience.
• Experience leading front desk teams and sales associates.
• Ability to educate clients on services, upgrades, and memberships.
• Experience with payroll, scheduling, inventory, and sales reporting.
• Willingness to work evenings and weekends.

Aufgaben

• Lead the spa front desk operations and sales efforts.
• Coach and develop sales associates to meet targets and deliver exceptional client experiences.
• Collaborate with spa managers to sustain a client- and team-focused culture.
• Drive membership sales and upsell services while maintaining quality standards.

Kenntnisse

Sales leadership

Customer service

Front desk management

Coaching

Multi-tasking

Ausbildung

Bachelor's degree

Jobbeschreibung

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.