Assistant Manager

Hand & Stone Franchise Corp.; Stroudsburg (Monroe County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Training & development

Wellness resources

Employee discounts

Job summary

Hand and Stone Massage and Facial Spa is seeking a sales-focused Assistant Spa Manager to drive spa operations. The role targets individuals passionate about client interactions, wellness education, and expanding sales experience.

Ideal candidates will lead by example in converting members, coaching a sales team, and promoting health and wellness through massages and facials. Flexible hours, including evenings and weekends, are expected to meet business needs.

Qualifications

• Growth-minded leadership for front desk operations, staff training, and collaboration with spa managers.
• Strong customer service and client relationship skills with ability to coach a sales team.
• Ability to educate clients on services, upgrades, products, and memberships.
• Experience with administrative tasks such as payroll, scheduling, inventory, and sales reporting.

Responsibilities

• Run the spa front desk and oversee daily operations.
• Train and coach sales associates to improve conversion and retention.
• Collaborate with managers to create a client- and team-focused culture.
• Educate members on services, upgrades, products, and memberships.
• Manage scheduling, inventory, payroll, and sales reporting as needed.

Skills

Sales leadership

Customer service

Coaching & training

Communication

Wellness knowledge

Job description

Benefits:

• Training & development
• Wellness resources
• Employee discounts

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.