Assistant Manager

Hand & Stone - 1312 E Ontario Ave - Corona, CA; Corona (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Advancement opportunities

Training & development

Job summary

Hand and Stone Massage and Facial Spa in Corona, CA is seeking a sales-focused Assistant Spa Manager to drive spa operations and guest experiences.

You will lead the front desk, train sales staff, and partner with spa managers to balance client service with business goals; flexibility for evenings and weekends is required; competitive salary with performance bonuses and employee discounts.

Qualifications

• Experience leading a front desk and training sales associates.
• Ability to coach and motivate a sales team.
• Strong client interaction and wellness product knowledge.
• Flexibility to work evenings and weekends.

Responsibilities

• Lead front desk operations and guest interactions.
• Train sales associates and supervise the team.
• Collaborate with spa managers to build client and team culture.
• Educate members on services, upgrades, products, and memberships.
• Assist with payroll, scheduling, inventory, and sales reporting.

Skills

Leadership

Sales

Customer service

Staff training

Scheduling

Inventory management

Payroll

Coaching

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa managementteam, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.