Assistant Manager

Hand & Stone - 2770 Summer St - Houston, TX; Houston (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Hand and Stone Massage and Facial Spa in Houston seeks a sales-focused Assistant Spa Manager to drive front desk operations and sales growth. A Bachelor’s degree or management experience is preferred, with responsibilities including leading the front desk, training sales staff, and collaborating with spa managers to foster a client- and team-centered culture.

The role requires strong sales skills, customer service excellence, and flexibility for evenings and weekends to meet business needs.

Qualifications

• Bachelor’s degree or management experience required.
• Lead front desk, train sales associates, and work with spa managers to foster client- and team-focused culture.
• Coach and motivate the sales team to drive conversions and service upsells.

Responsibilities

• Run the spa front desk and oversee daily operations.
• Train and supervise sales associates to meet targets.
• Collaborate with spa managers to maintain client and team culture.

Skills

Sales

Leadership

Customer Service

Coaching

Payroll

Scheduling

Inventory Management

Sales Reporting

Education

Bachelor's degree

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.