Assistant Manager

Hand & Stone Franchise Corp; Pearland (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Hand and Stone Massage and Facial Spa seeks a sales-focused Assistant Spa Manager to drive spa operations and front desk leadership in Pearland, Texas. You will mentor sales associates, work with the Spa Manager to foster a client- and team-centered culture, and contribute to promoting wellness services.

The role emphasizes client interactions, education on services and memberships, and A-player performance through efficient scheduling and sales reporting.

Qualifications

• Bachelor's degree or management experience.
• Proven ability to lead a team and drive sales.
• Customer-focused with strong communication skills.

Responsibilities

• Lead front desk operations and train sales associates.
• Collaborate with spa managers to build client and team culture.
• Educate members on services, upgrades, and memberships.
• Handle administrative tasks including scheduling and reporting.

Skills

Leadership

Sales skills

Customer service

Coaching

Payroll

Scheduling

Inventory management

Sales reporting

Education

Bachelor's degree

Tools

Payroll software

Scheduling software

Inventory software

Job description

Hand and Stone Massage and Facial Spa is currently seeking a sales focused Assistant Spa Manager to help us drive our spa operations! The position of Assistant Spa Manager is designed for people who are passionate about client interactions, interested in learning about the wellness industry and expanding their sales experience.

Must have bachelors degree or management experience.

Ideal candidates for this role demonstrate the following attributes:

• Growth Focused Leadership - the assistant spa manager will be running the front desk of the spa, training sales associates, and working closely with our spa managers to produce both a client and team focused culture..
• Member Conversion and Customer Service-As part of the spa management team, you will lead by example. You enjoy connecting with clients to offer them individualized sales solutions. You also understand how to coach and motivate a sales team.
• Promote Health and Wellness– You understand, or want to learn more, about the benefits of massages and facials. You are comfortable educating members and guests on services, upgrades, products, and memberships.
• Multi-Tasking ExpertiseHave experience handling or assisting with administrative tasks- including (but not limited to) payroll, scheduling, inventory management, and sales reporting.
• Passion to Drive Results – You understand the impact of your actions and flex your strategy to drive results accommodate the needs of the business. are available a variety of business hours including evenings and weekends.