Assistant Gym Manager – Member Experience & Operations

Planet Fitness; Norwood (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Vacation/Sick Time/Holiday Pay

Free Black Card Membership

401(k) Retirement Savings Plan – 3% 公司

Life Insurance

Flexible Spending Accounts

Employee discounts

Job summary

Planet Fitness in Norwood, MA seeks an Assistant Manager to support gym operations and deliver a top-notch Judgement Free Zone experience. This full-time role requires leadership of staff, front desk duties, and continuous member engagement.

You will help recruit, train, and guide team members, ensure daily operational standards, and drive sales while maintaining a welcoming club atmosphere. Strong communication and organizational skills are essential.

Qualifications

• Must be 18 years of age or older.
• Passion for helping others and excellent service.
• Previous management experience preferred.
• Basic computer proficiency (Microsoft Suite).
• CPR certification preferred.

Responsibilities

• Assist in overseeing gym operations to ensure a premier member experience.
• Achieve or exceed individual sales goals and contribute to club targets.
• Recruit, train, and develop a high-performing staff.
• Maintain a welcoming atmosphere and ensure superior customer service.
• Schedule and supervise staff, handle member inquiries, and manage front desk tasks.

Skills

Sales targets

Hiring and training

Customer service

Staff management

Scheduling

Communication

Leadership

Education

High school diploma/GED

Tools

Microsoft Suite

Job description

Planet Fitness in Norwood, MA seeks an Assistant Manager to support gym operations and deliver a top-notch Judgement Free Zone experience. This full-time role requires leadership of staff, front desk duties, and continuous member engagement.

You will help recruit, train, and guide team members, ensure daily operational standards, and drive sales while maintaining a welcoming club atmosphere. Strong communication and organizational skills are essential.