Assistant GM - Health-Focused Hospitality Leader

Pura Vida Miami Llc; Washington (District of Columbia); Sur place; USD 65 000 - 88 000; Plein temps

Avantages offerts par ce poste

Health & Wellness – Medical, Dental &

PTO

Discounted Meals

Growth Opportunities

401(k) Plan with Company Match

Résumé du poste

Pura Vida Miami is seeking an Assistant General Manager to lead a team and ensure an exceptional guest experience in a fast-paced hospitality setting. You will educate guests on products, highlight health benefits, and foster a welcoming atmosphere for both staff and customers.

The role includes collaboration with the General Manager on inventory, labor, and procedures to support growth. The position requires 2+ years of managerial experience in hospitality, plus strong communication and

Qualifications

• Minimum 1 year of proven experience in customer service in the hospitality and/or restaurant industry.
• 2+ years of proven managerial experience in the hospitality and/or restaurant industry.
• High School Diploma or GED required; 2 years of college preferred.
• Exceptional communication, organizational, and problem-solving skills.
• Local/municipal requirements, such as Food Handler certification required.
• Must be able to frequently lift and or move up to 50 pounds.
• Bilingual proficiency (English and Spanish) is a plus.

Responsabilités

• Lead by example, demonstrating positivity and maintaining clear communication with the entire team.
• Deliver outstanding customer service, actively addressing customer needs and resolving any issues or complaints with efficiency and professionalism.
• Motivate and guide team members to surpass customer expectations, promoting swift and friendly service in a clean and inviting environment.
• Collaborate with the General Manager to manage inventory, labor allocation, and operational procedures.
• Establishes and maintains staffing plans that support anticipated volume fluctuations
• Uphold strict adherence to all food safety regulations and sanitation standards, prioritizing the well‑being of both customers and staff.
• Supports in supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates.
• Organize, schedule, and supervise team member shifts, ensuring smooth operations and efficient workflow.
• Direct staff while on the floor to ensure smooth operations and address any issues promptly.
• Monitor and manage the expo station to guarantee timely and accurate food delivery to customers.

Description du poste

Pura Vida Miami is seeking an Assistant General Manager to lead a team and ensure an exceptional guest experience in a fast-paced hospitality setting. You will educate guests on products, highlight health benefits, and foster a welcoming atmosphere for both staff and customers.

The role includes collaboration with the General Manager on inventory, labor, and procedures to support growth. The position requires 2+ years of managerial experience in hospitality, plus strong communication and