Assistant General Manager — Warm Hospitality Leader

Tatte Bakery & Café; Brookline (MA); On-site; USD 66,000 - 81,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Health/dental/vision

401(k) with company match

Paid vacation

Paid sick time

Flexible schedules

Meal discounts

Mental health support

EAP

Growth opportunities

Job summary

Tatte Bakery & Café in Brookline, MA is seeking an Assistant General Manager to support the General Manager in daily café operations, uphold hospitality standards, and inspire a warm, authentic guest experience. You will lead with the Front of House team, coach managers and hourly staff, and partner with the Head Chef and Back of House to maintain cleanliness, food safety, and brand visuals.

This full-time role requires at least one year of management, strong communication, and the ability to

Qualifications

• Minimum 1 year of management experience in a high-volume restaurant environment.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• High integrity and professionalism.
• High school diploma or equivalent required.

Responsibilities

• Lead with warmth, authenticity, and professionalism.
• Deliver exceptional guest experiences while upholding hospitality standards.
• Support the development and coaching of managers and hourly team members.
• Lead teams through accountability, operational execution, and service excellence.
• Maintain high standards for cleanliness, organization, food safety, and visual presentation.
• Live Tatte's core values and support our mission.
• Flexible to work mornings, evenings, weekends, and holidays.

Skills

Leadership

Communication

Organization

Resilience

Attention to detail

Education

High school diploma or equivalent

Hospitality/Restaurant Management degree

Tools

Toast POS

UltiPro

CrunchTime

TeamworX

Microsoft Office

Job description

Tatte Bakery & Café in Brookline, MA is seeking an Assistant General Manager to support the General Manager in daily café operations, uphold hospitality standards, and inspire a warm, authentic guest experience. You will lead with the Front of House team, coach managers and hourly staff, and partner with the Head Chef and Back of House to maintain cleanliness, food safety, and brand visuals.

This full-time role requires at least one year of management, strong communication, and the ability to