General Manager - Boston

Tatte Bakery & Cafe; Boston (MA); Vor Ort; USD 77.000 - 108.000; Vollzeit

Benefits dieser Stelle

Health, Dental, and Vision Insurance

Paid Vacation and Sick time

401(k) with company match

Quarterly bonus program

Free Meal discount and drinks pershift

Transportation Benefits

Flexible schedules with no late nights

Zusammenfassung

Tatte Bakery & Cafe in Boston seeks a General Manager who will own café operations, lead teams, and drive exceptional hospitality and financial performance. You will manage staffing, scheduling, and daily routines to ensure guest satisfaction and brand standards across service, quality, and safety.

You thrive in fast-paced environments, develop talent, and collaborate with district leaders to execute strategic initiatives while delivering top-line growth and a thriving neighborhood presence.

Qualifikationen

• Minimum 2 years of experience as a General Manager in high-volume, full-service restaurant environments.
• High school diploma or equivalent.
• Flexible schedule including days, evenings, weekends, holidays, and emergencies.
• Ability to stand for long shifts and lift up to 50 pounds.
• Proficiency in Microsoft Office.
• ServSafe, Allergen, and ChokeSaver certifications.

Aufgaben

• Lead and develop hourly and management teams; hire, coach, and uphold standards.
• Own café P&L: optimize labor and food costs, forecast accurately, and drive growth.
• Ensure operational and brand excellence across food safety, quality, speed, and hospitality.
• Build local community presence and represent Tatte's values in interactions.
• Collaborate with District Manager, Culinary, HR, Training, and Marketing on initiatives.
• Create staffing plans, labor deployment, and scheduling to meet goals.
• Perform performance reviews and implement corrective actions when needed.
• Make hiring, promotion, transfer, discipline, and termination recommendations.

Kenntnisse

General Manager experience

Staff development

P&L management

Labor optimization

Microsoft Office

ServSafe / Allergen / ChokeSaver certs

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

ServSafe

Allergen Certification

ChokeSaver Certification

Jobbeschreibung

Tatte began with a simple belief: great food has the power to bring people together. What started in a home kitchen has grown into a collection of bakeries and cafés inspired by Eastern Mediterranean and Levant traditions, where handcrafted food, exceptional coffee, warm hospitality, and beautiful spaces create moments of connection every day.

Our mission is simple: To Inspire, Care For, and Nurture Life. Every Day.

About The Role

The General Manager is the face of Tatte in our communities and to our guests, and owns every part of café operations. We're looking for leaders who are passionate about hospitality, thrive in fast-paced environments, and can inspire, develop, and lead strong teams while driving operational excellence.

Key Responsibilities

• Lead and develop hourly and management teams; hire, coach, and hold accountable to standards
• Own café P&L: optimize labor and food costs, forecast accurately, and deliver top-line growth
• Ensure operational and brand excellence across food safety, quality, speed, and seamless hospitality
• Build local community presence and represent Tatte's values in every interaction
• Partner with the District Manager, Culinary, HR, Training, and Marketing to execute initiatives and rollouts
• Create and manage staffing plans, labor deployment, and scheduling to support operational and financial goals
• Conduct performance reviews and implement corrective action when necessary
• Make hiring, promotion, transfer, discipline, and termination recommendations
• Lead café-level communication and change management initiatives
• Oversee all café administrative responsibilities
• Perform additional related duties assigned to support smooth and efficient café operations

Qualifications & Experience

• Minimum 2 years of experience as a General Manager, preferably within high-volume, full-service, or polished fast-casual restaurant environments
• High school diploma or equivalent
• Ability to work effectively within fast-paced and evolving environments
• Must have a flexible schedule and ability to work days, evenings, weekends, holidays, and emergencies depending on business needs
• Ability to work 10+ hour shifts and be able to stand for extended periods
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds
• Proficiency in Microsoft Office
• ServSafe, Allergen, and ChokeSaver certifications

Compensation & Benefits

• Competitive Pay: $77,000 - $108,000 annually, depending on experience
• Quarterly bonus program
• Health, Dental, and Vision Insurance
• Paid Vacation and Sick time
• 401(k) with company match
• Free Employee Assistance Program Services
• Free Mental Health Support
• Transportation Benefits
• Flexible schedules with no late nights
• 50% meal discount and free drinks per shift
• An inclusive community that offers potential for growth

Learn more about us at tattebakery.com

Tatte is an E-Verify employer.