Café Leadership Partner: Guest Experience & Team Growth

Tatte Bakery & Café; Wellesley (MA); On-site; USD 67,000 - 81,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus program

Health, dental, and vision insurance

401(k) with company match

Paid vacation time

Flexible schedules with no late nights

Free meals and beverages during each

Free mental health support

Free Employee Assistance Program (EAP)

Growth potential

Job summary

Tatte Bakery & Café is seeking an Assistant General Manager in Wellesley, MA, to work with the General Manager in all café operations and hospitality. You will lead, train, and inspire a front-of-house team while upholding Tatte’s standards in service, quality, and guest experience.

The AGM partners with the Cafe Head Chef and Back of House to ensure smooth daily operations, maintain cleanliness and safety, and drive business results with a customer-first approach.

Qualifications

• Minimum 1 year of management experience in a high-volume restaurant environment.
• Ability to work under pressure in a fast-paced setting with evolving operations.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• High integrity and professionalism.
• High school diploma or equivalent required.

Responsibilities

• Lead with warmth, authenticity, and professionalism.
• Deliver exceptional guest experiences while upholding hospitality standards.
• Support recruiting, hiring, onboarding, and training of new team members.
• Identify and develop talent across the café.
• Support performance management and ongoing coaching.
• Maintain brand and visual standards and ensure operational execution.
• Lead teams through accountability and service excellence.
• Ensure food safety, sanitation, and compliance.
• Communicate and manage change related to new products and standards.
• Contribute to cost management and café administrative tasks.

Skills

Leadership

Communication

Organization

Integrity

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

UltiPro

Toast POS

CrunchTime

TeamworX

Job description

Tatte Bakery & Café is seeking an Assistant General Manager in Wellesley, MA, to work with the General Manager in all café operations and hospitality. You will lead, train, and inspire a front-of-house team while upholding Tatte’s standards in service, quality, and guest experience.

The AGM partners with the Cafe Head Chef and Back of House to ensure smooth daily operations, maintain cleanliness and safety, and drive business results with a customer-first approach.