Assistant General Manager - Tatte Brookline

Tatte Bakery & Cafe; Brookline (MA); On-site; USD 66,000 - 81,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

Health/dental/vision

401(k) with company match

Paid vacation

Paid sick time

Flexible schedules

Meal discounts

Mental health support

EAP

Growth opportunities

Job summary

Tatte Bakery & Café in Brookline, MA is seeking an Assistant General Manager to support the General Manager in daily café operations, uphold hospitality standards, and inspire a warm, authentic guest experience. You will lead with the Front of House team, coach managers and hourly staff, and partner with the Head Chef and Back of House to maintain cleanliness, food safety, and brand visuals.

This full-time role requires at least one year of management, strong communication, and the ability to

Qualifications

• Minimum 1 year of management experience in a high-volume restaurant environment.
• Ability to work well under pressure in a fast-paced environment.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• High integrity and professionalism.
• High school diploma or equivalent required.

Responsibilities

• Lead with warmth, authenticity, and professionalism.
• Deliver exceptional guest experiences while upholding hospitality standards.
• Support the development and coaching of managers and hourly team members.
• Lead teams through accountability, operational execution, and service excellence.
• Maintain high standards for cleanliness, organization, food safety, and visual presentation.
• Live Tatte's core values and support our mission.
• Flexible to work mornings, evenings, weekends, and holidays.

Skills

Leadership

Communication

Organization

Resilience

Attention to detail

Education

High school diploma or equivalent

Hospitality/Restaurant Management degree

Tools

Toast POS

UltiPro

CrunchTime

TeamworX

Microsoft Office

Job description

Job Details

Posting Details

• Posted on November 3, 2026

Locations

• Brookline, MA 02446, USA
  Pay or shift range: $66,000 USD to $81,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Cafe Front of House Team
• Full-Time
• Requisition #: ASSIS001545

Description

Tatte began with a simple belief: great food has the power to bring people together. What started in a home kitchen has grown into a collection of bakeries and cafés inspired by Eastern Mediterranean and Levant traditions, where handcrafted food, exceptional coffee, warm hospitality, and beautiful spaces create moments of connection every day.

Our mission is simple: To Inspire, Care For, and Nurture Life. Every Day.

THE ROLE

The Assistant General Manager (AGM) works alongside the General Manager to support all aspects of café operations while helping create a warm, authentic, and inspiring environment for both guests and team members. Assistant General Managers play an important role in leading daily operations, supporting team development, and ensuring exceptional hospitality and operational execution throughout the café.

Our Assistant General Managers work side by side with the Front of House team and in partnership with the Cafe Head Chef and Back of House team to uphold Tatte’s standards across hospitality, quality, service, and café performance. In the absence of the General Manager, the AGM assumes all GM responsibilities.

We are looking for leaders who are passionate about hospitality, thrive in fast-paced environments, and have the ability to inspire, develop, and support strong teams while maintaining operational excellence.

KEY RESPONSIBILITIES

• Lead with warmth, authenticity, and professionalism.
• Deliver exceptional guest experiences while upholding Tatte’s hospitality standards.
• Support the development and coaching of managers and hourly team members.
• Lead teams through accountability, operational execution, and service excellence.
• Maintain high standards for cleanliness, organization, food safety, and visual presentation.
• Live Tatte’s core values and help support our mission.
• Have flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.

Summary of Responsibilities

• Support the General Manager in ownership of the business and daily café operations.
• Model authentic and engaging hospitality while creating a welcoming café environment.
• Support recruiting, hiring, onboarding, and training of new team members.
• Identify and help develop strong talent across all levels of the café.
• Support performance management conversations and ongoing coaching and development.
• Maintain and uphold all Tatte brand and visual standards.
• Lead team members through effective and efficient operational execution.
• Ensure food safety, sanitation, and operational compliance standards are consistently met.
• Support café-level communication and change management initiatives related to new products, service standards, and operational updates.
• Contribute to food, labor, and controllable costs remaining within company expectations.
• Support café administrative responsibilities and operational follow-through.
• Other related assignments as necessary.

QUALIFICATIONS & EXPERIENCE

Required

• Minimum 1 year of management experience, preferably in a high-volume, full-service, or polished fast-casual restaurant environment.
• Ability to work well under pressure in a fast-paced and constantly evolving environment.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• High integrity and professionalism.
• High school diploma or equivalent required.

Preferred

• Degree in Hospitality Management, Hotel Management, or Restaurant Management.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Previous experience with UltiPro, Toast POS, CrunchTime, and TeamworX.
• ServSafe, Allergen, and ChokeSaver certifications.

ESSENTIAL FUNCTIONS / WORKING CONDITIONS

• Ability to work a flexible schedule based on business needs, including days, evenings, weekends, holidays, and emergencies as needed.
• Ability to work 10+ hour shifts and stand, sit, squat, or walk for extended periods of time.
• Ability to walk up and down stairs and read operational materials.
• Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds.

OUR BENEFITS & PERKS

• Competitive Pay: $67,000–$81,000 annually, depending on experience
• Quarterly bonus program
• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation time
• Paid sick time
• Flexible schedules with no late nights
• 50% meal discount and 2 complimentary beverages per shift
• Free mental health support
• Free Employee Assistance Program (EAP)
• An inclusive community that offers potential for growth

Learn more about us at tattebakery.com

Please note that Tatte is an E-Verify employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.