Café Manager: Hospitality Lead & Operations Coach

Tatte Bakery & Cafe; Boston (MA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Competitive pay: $25.50–$31.50/hour

Health, dental, and vision insurance

401(k) with company match

Paid vacation time

Paid sick time

Flexible schedules with no late nights

50% meal discount and 2 beverages per

Free mental health support

Free EAP

Growth potential

Job summary

Tatte Bakery & Cafe on High Street in Boston is seeking a Café Manager to lead daily operations, guest experience, and team performance. You will oversee shifts, coach staff, and ensure beverage and bakery standards align with Tatte’s hospitality philosophy.

The ideal candidate has at least 6 months of supervisory experience, excels in verbal and written communication, and thrives in a fast-paced café environment. Competitive pay, benefits, and growth opportunities accompany this role.

Qualifications

• Minimum 6 months of supervisory experience.
• Excellent verbal and written communication skills.
• Strong understanding of café operations and team deployment.
• Ability to work effectively in a team oriented environment.
• Strong attention to detail.

Responsibilities

• Lead with warmth, professionalism, and accountability during shifts.
• Ensure beverage, bakery, and savory products meet recipes and standards.
• Coach team members and provide timely feedback throughout shifts.
• Maintain high standards for cleanliness, safety, and operations.
• Support onboarding and training of new team members.
• Handle cash, ordering, receiving, and sanitation audits per procedures.

Skills

Verbal communication

Written communication

Team deployment

Teamwork

Attention to detail

Tools

Microsoft Office

UltiPro

Toast POS

CrunchTime

TeamworX

Job description

Tatte Bakery & Cafe on High Street in Boston is seeking a Café Manager to lead daily operations, guest experience, and team performance. You will oversee shifts, coach staff, and ensure beverage and bakery standards align with Tatte’s hospitality philosophy.

The ideal candidate has at least 6 months of supervisory experience, excels in verbal and written communication, and thrives in a fast-paced café environment. Competitive pay, benefits, and growth opportunities accompany this role.