Cafe Leader: Guest Experience & Team Growth

Tatte Bakery & Café; Wellesley (MA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

401(k) with company match

Paid vacation time

Flexible schedules with no late nights

50% meal discount and 2 beverages per?

Free mental health support

Free Employee Assistance Program (EAP)

Inclusive growth environment

Job summary

Tatte Bakery & Café in Massachusetts is seeking a Café Manager who can lead with warmth, uphold brand standards, and mentor team members while delivering outstanding guest experiences. You will oversee daily operations, ensure product quality, and coach shifts to maintain efficiency.

The role requires at least 6 months of supervisory experience in hospitality, strong communication, and attention to detail. Enjoy competitive pay, health benefits, 401(k), generous vacation, flexible schedules, and

Qualifications

• Minimum 6 months of supervisory experience in a restaurant, café, or hospitality environment.
• Excellent verbal and written communication skills.
• Knowledge of restaurant operations and station setup.
• Ability to work collaboratively in a team environment.
• Strong attention to detail.

Responsibilities

• Model authentic, warm hospitality and coach team members to deliver exceptional guest experiences.
• Bring Tatte's Brand Purpose, Mission, and Values to life while upholding all company policies.
• Support execution of operational standards, food safety, product quality, and service excellence.
• Lead shifts by deploying team members, managing operations, and providing real-time coaching and feedback.
• Ensure beverage, bakery, and savory products meet recipe and presentation standards.
• Navigate guest and team member concerns professionally and effectively.
• Support onboarding and ongoing development of new team members through company training programs.
• Maintain strong knowledge of products, ingredients, allergens, and food safety practices.
• Complete administrative responsibilities including cash management, ordering, time clock verification, and safety audits.
• Other duties as assigned.

Skills

Supervisory experience

Hospitality leadership

Team collaboration

Attention to detail

Verbal & written communication

Tools

Toast POS

CrunchTime

TeamworX

Microsoft Office

UKG/UltiPro

Job description

Tatte Bakery & Café in Massachusetts is seeking a Café Manager who can lead with warmth, uphold brand standards, and mentor team members while delivering outstanding guest experiences. You will oversee daily operations, ensure product quality, and coach shifts to maintain efficiency.

The role requires at least 6 months of supervisory experience in hospitality, strong communication, and attention to detail. Enjoy competitive pay, health benefits, 401(k), generous vacation, flexible schedules, and