Assistant General Manager - Restaurant Ops Leader

CAVA - Burlington; Burlington (MA); Presencial; USD 27.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Early Wage Access

Health, Dental, Vision, Telemedicine,

Pet Insurance plus more!

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and社区

FREE CAVA Meal for every shift worked

Ground floor of a rapidly growing品牌

Descripción de la vacante

CAVA in Burlington is hiring an Assistant General Manager to lead daily restaurant operations, partner with the General Manager, and develop hourly Team Members with coaching and training.

You will help with schedules, forecasting, labor management, and inventory while ensuring food quality, safety, and exceptional guest service. This role offers competitive pay and growth within a fast-paced, guest‑centric brand.

Formación

• 1–2 years in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Willing to work nights and weekends and travel as needed.

Responsabilidades

• Assist the General Manager in daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

Conocimientos

Leadership

Team management

Customer service

Scheduling

Budgeting

Communication

Food safety

Descripción del empleo

CAVA in Burlington is hiring an Assistant General Manager to lead daily restaurant operations, partner with the General Manager, and develop hourly Team Members with coaching and training.

You will help with schedules, forecasting, labor management, and inventory while ensuring food quality, safety, and exceptional guest service. This role offers competitive pay and growth within a fast-paced, guest‑centric brand.