Assistant General Manager – Luxury Wellness Club

The Yorkville Club; Palo Alto (CA); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Club membership

Commission opportunities

Benefits

Job summary

Equinox in Palo Alto is seeking an Assistant General Manager to lead front desk, maintenance, and Kids’ club operations with a hands‑on, service‑moused approach. You will hire, train, and evaluate teams while upholding Equinox standards across departments and ensuring smooth, high‑quality guest experiences.

The role emphasizes strong leadership, financial discipline, and flexible scheduling to support a premium wellness environment where excellence and accountability are valued.

Qualifications

• Proven leadership ability with 1-3 years of management experience in an operational management environment.
• Strong verbal and written communication skills.
• High touch customer service experience preferred.
• Effective time management and follow up skills.
• Financial management experience is a plus; bachelor’s degree preferred.

Responsibilities

• Influence and inspire a dynamic workforce.
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet brand standards.
• Complete staff performance evaluations monthly and annually.
• Adhere to purchasing timelines and budgets.
• Ensure high-level customer service to club members.
• Support ancillary departments and sales with GM partnership.
• Monitor monthly departmental goals and projections.
• Ensure cleanliness and risk management compliance of the club.
• Be flexible with location reassignments and schedules.

Skills

Leadership

Communication

Customer Service

Time Management

Education

Bachelor's Degree

Job description

Equinox in Palo Alto is seeking an Assistant General Manager to lead front desk, maintenance, and Kids’ club operations with a hands‑on, service‑moused approach. You will hire, train, and evaluate teams while upholding Equinox standards across departments and ensuring smooth, high‑quality guest experiences.

The role emphasizes strong leadership, financial discipline, and flexible scheduling to support a premium wellness environment where excellence and accountability are valued.