Assistant General Manager — Luxury Wellness Club

Equinox; San Francisco (CA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Complimentary Club membership

Industry leading commission for club员工

Personal Training, Pilates, Spa and Sh

Job summary

Equinox in San Francisco is seeking an Assistant General Manager to lead, hire, train, and oversee Front Desk, Maintenance, and Kids’ club teams. You’ll manage schedules, payroll budgets, and staff evaluations while upholding Equinox standards and customer service excellence.

You will work with the General Manager to support operations, sales, and risk management, ensuring a premium member experience and compliant club environment. A Bachelor’s degree is preferred.

Qualifications

• 1–3 years of management experience in an operational environment.
• Strong verbal and written communication skills.
• High level of customer service experience preferred.
• Effective time management and follow-up skills.

Responsibilities

• Influence and inspire a dynamic workforce.
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club teams.
• Develop schedules and monitor payroll budgets.
• Conduct monthly and annual staff evaluations.
• Adhere to purchasing timelines and budget constraints.
• Ensure high-level service for club members.
• Support ancillary departments and sales with GM.
• Track departmental goals and monthly projections.
• Maintain club cleanliness and safety standards.
• Enforce risk management and loss prevention procedures.
• Assist with other duties as delegated by the GM.
• Be flexible for location reassignment and schedules.

Skills

Leadership ability

Communication

Customer service

Time management

Education

Bachelor’s Degree

Job description

Equinox in San Francisco is seeking an Assistant General Manager to lead, hire, train, and oversee Front Desk, Maintenance, and Kids’ club teams. You’ll manage schedules, payroll budgets, and staff evaluations while upholding Equinox standards and customer service excellence.

You will work with the General Manager to support operations, sales, and risk management, ensuring a premium member experience and compliant club environment. A Bachelor’s degree is preferred.