Assistant General Manager — Luxury Wellness Club Ops

Equinox; New York (NY); On-site; USD 75,000 - 80,000; Full time

Benefits offered by this job

Commission incentives

Complimentary club membership

Wellness perks

Job summary

Equinox in New York seeks an Assistant General Manager to ensure smooth, efficient operations across all departments and to deliver the highest level of customer service.

You will train and supervise Front Desk, Housekeeping and MOD managers, manage inventory, payroll budgets, daily deposits, shift coverage, and general club maintenance while educating staff on policy compliance and driving revenue.

Qualifications

• Proven leadership ability in educational, fitness or professional settings with 3–6 years of management experience in a customer service business.
• Enthusiastic, passionate and knowledgeable regarding the fitness industry.
• Excellent verbal and written communication skills.
• Proven ability to drive revenue.
• Hire, direct and train staff as well as strong time management and follow‑up skills.

Responsibilities

• Train and supervise the Front Desk, Housekeeping and M.O.D managers while helping the General Manager facilitate all delegated projects and responsibilities.
• Manage multiple aspects of inventory control, payroll budget, daily bank deposits, shift coverage and general club maintenance.
• Educate staff on proper company policies and procedures.

Skills

Leadership

Customer service

Revenue growth

Staff training

Time management

Job description

Equinox in New York seeks an Assistant General Manager to ensure smooth, efficient operations across all departments and to deliver the highest level of customer service.

You will train and supervise Front Desk, Housekeeping and MOD managers, manage inventory, payroll budgets, daily deposits, shift coverage, and general club maintenance while educating staff on policy compliance and driving revenue.