Assistant GM, Luxury Wellness Club – Growth & Perks

Equinox; California; On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Complimentary Club membership

Commission opportunities

Job summary

Equinox is seeking an Assistant General Manager for Pacific Palisades to lead Front Desk, Maintenance, and Kids’ club teams while upholding brand standards and delivering exceptional member service. You will collaborate with the General Manager to manage staffing, budgets, safety, and daily operations in a luxury wellness club environment.

The role requires demonstrated leadership in an operational setting, strong communication skills, and a customer‑centric mindset.

Qualifications

• Proven leadership ability with 1–3 years of management experience in an operational setting.
• Strong verbal and written communication skills.
• High touch customer service experience preferred.

Responsibilities

• Influence and inspire a dynamic workforce.
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet brand standards and payroll budgets.
• Complete staff performance evaluations monthly and annually.
• Adhere to monthly ordering timelines and supply budgets.
• Ensure a high level of customer service to club members.
• Support ancillary departments and sales with GM collaboration.
• Monitor monthly departmental goals and projections.
• Ensure cleanliness and safety per standards.
• Assist with other projects as delegated by the General Manager.
• Be open to location reassignment and flexible scheduling.

Skills

Leadership

Communication

Customer service

Operations management

Education

Bachelor's degree

Job description

Equinox is seeking an Assistant General Manager for Pacific Palisades to lead Front Desk, Maintenance, and Kids’ club teams while upholding brand standards and delivering exceptional member service. You will collaborate with the General Manager to manage staffing, budgets, safety, and daily operations in a luxury wellness club environment.

The role requires demonstrated leadership in an operational setting, strong communication skills, and a customer‑centric mindset.