Assistant General Manager: Lead Shifts, Elevate Guest Experience

popeyes; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Leadership development

Competitive compensation

PTO

Medical/Dental/Vision

Meal discounts

Team culture

Job summary

Popeyes is seeking an Assistant General Manager to lead daily operations, coach a team, and uphold our renowned Southern hospitality. You’ll partner with the Restaurant General Manager to drive sales, maintain quality, and deliver exceptional guest experiences in a fast-paced environment.

Ideal candidates bring 3–5 years of management in food service, strong people skills, and a hands-on leadership style. This role requires flexibility for varied shifts, including weekends and holidays, and

Qualifications

• At least 3–5 years of restaurant or retail management experience.
• Strong leadership and people management skills.
• Excellent communication and problem-solving abilities.
• Ability to manage fast-paced operations.
• Flexibility to work weekends and holidays.

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house.
• Lead shifts with confidence—ensuring speed, accuracy, and guest satisfaction.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures.
• Help with hiring, onboarding, and training of new team members.

Skills

People leadership

Communication

Problem solving

Guest experience

Adaptability

Shift management

Job description

Popeyes is seeking an Assistant General Manager to lead daily operations, coach a team, and uphold our renowned Southern hospitality. You’ll partner with the Restaurant General Manager to drive sales, maintain quality, and deliver exceptional guest experiences in a fast-paced environment.

Ideal candidates bring 3–5 years of management in food service, strong people skills, and a hands-on leadership style. This role requires flexibility for varied shifts, including weekends and holidays, and