Assistant General Manager — Lead, Coach, Elevate Service

popeyes; Fayetteville (AR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

PTO

Medical, Dental and Vision

Discounted meals

Leadership development opportunities

Competitive compensation

Inclusive team culture

Job summary

Popeyes is seeking an Assistant General Manager to support the Restaurant General Manager in running daily operations, coaching your crew, and delivering the legendary Southern hospitality Popeyes is known for.

You’ll lead shifts with confidence, monitor food quality and safety, manage labor and costs, and help hire, onboard, and train new team members while building a fun, inclusive, high-performance environment.

Qualifications

• 3-5 years of experience in restaurant or retail management (QSR experience is a plus)
• A people-first leadership style with a hands-on, lead-by-example approach
• Strong communication, problem-solving, and decision-making skills
• A love for fast-paced environments and great food
• Flexibility to work a variety of shifts, including weekends and holidays
• Familiarity with managing food and labor costs preferred

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house
• Lead shifts with confidence—ensuring speed, accuracy, and top-tier guest experiences
• Coach, develop, and motivate team members to hit service and performance goals
• Monitor food quality, safety standards, and cleanliness
• Assist in managing labor, food costs, and profitability
• Respond to guest feedback and resolve concerns with care
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned
• Help with hiring, onboarding, and training of new team members

Skills

Restaurant management

Leadership

Communication

Problem solving

Decision making

Labor cost management

Food cost management

Flexibility

Job description

Popeyes is seeking an Assistant General Manager to support the Restaurant General Manager in running daily operations, coaching your crew, and delivering the legendary Southern hospitality Popeyes is known for.

You’ll lead shifts with confidence, monitor food quality and safety, manage labor and costs, and help hire, onboard, and train new team members while building a fun, inclusive, high-performance environment.