Assistant General Manager: Lead with Heart, Elevate Service

popeyes

Town of Texas (WI)

On-site

USD 42,000 - 64,000

Full time

14 days+

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Benefits offered by this job

PTO

Medical, Dental and Vision

Discounted meals

Leadership development

Inclusive culture

Job summary

Popeyes is seeking an Assistant General Manager to lead shifts, coach the team, and uphold our legendary Southern hospitality. You will support daily operations, manage guest experiences, and contribute to profitability while living our brand values.

The role emphasizes hands-on leadership, team development, and compliance with safety and quality standards in a fast-paced environment.

Qualifications

3–5 years of experience in restaurant or retail management (QSR experience is a plus).
A people-first leadership style with a hands-on, lead-by-example approach.
Strong communication, problem-solving, and decision-making skills.
A love for fast-paced environments and great food.
Flexibility to work a variety of shifts, including weekends and holidays.

Responsibilities

Support all aspects of daily restaurant operations, from the front counter to the back of house.
Lead shifts with confidence—ensuring speed, accuracy, and top-tier guest experiences.
Coach, develop, and motivate team members to hit service and performance goals.
Monitor food quality, safety standards, and cleanliness.
Assist in managing labor, food costs, and profitability.
Respond to guest feedback and resolve concerns with care.
Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
Help with hiring, onboarding, and training of new team members.