Assistant General Manager: Lead Restaurant Operations

CAVA; Fairfax (VA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, Telemedicine,

Pet Insurance plus more!

401k enrollment with CAVA contribution

Paid sick leave, parental leave, and

FREE CAVA Meal for every shift worked

Rapidly growing brand opportunities

Job summary

CAVA in Fairfax, VA is seeking an Assistant General Manager to partner with the GM and Area Leader. You’ll help manage daily restaurant operations, schedule and train Team Members, control costs, and upholdN high standards of service, food quality, and cleanliness.

You will model leadership, support guest satisfaction, and drive profitability while ensuring compliance with safety and financial procedures. This role requires flexibility for nights and weekends and some travel as needed.

Qualifications

• 1-2 years of supervisory or management experience in restaurant or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA's standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to boost customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

Skills

Supervisory experience

Leadership

Customer service

Communication

Job description

CAVA in Fairfax, VA is seeking an Assistant General Manager to partner with the GM and Area Leader. You’ll help manage daily restaurant operations, schedule and train Team Members, control costs, and upholdN high standards of service, food quality, and cleanliness.

You will model leadership, support guest satisfaction, and drive profitability while ensuring compliance with safety and financial procedures. This role requires flexibility for nights and weekends and some travel as needed.