Assistant GM — Restaurant Operations Leader

Harri; South Carolina; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Early Wage Access

Health insurance

Dental insurance

Vision insurance

Pet insurance

Telemedicine

401k enrollment

Paid sick leave

Parental leave

Community service leave

Free CAVA meal

Job summary

CAVA is seeking an Assistant General Manager to partner with the General Manager and Area Leader in delivering exceptional guest experiences and running daily restaurant operations, including scheduling, forecasting, labor management and team development.

You will uphold CAVA standards for food quality, service and cleanliness, manage inventory and costs, lead training and coaching, and contribute to financial reporting and improvement initiatives.

Qualifications

• 1-2 years of supervisory or management experience in restaurant or hospitality.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Ability to adapt to a fast-paced environment and solve problems effectively.
• Knowledge of budgeting and cost controls.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance guest experience by upholding high service standards and addressing customer concerns.
• Lead initiatives to boost customer satisfaction and loyalty.
• Support financial reporting and analyze performance metrics for improvements.
• Assist with ensuring accurate financial record-keeping and cash handling procedures.
• Oversee food safety practices and team training on proper procedures.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Flexibility

Job description

CAVA is seeking an Assistant General Manager to partner with the General Manager and Area Leader in delivering exceptional guest experiences and running daily restaurant operations, including scheduling, forecasting, labor management and team development.

You will uphold CAVA standards for food quality, service and cleanliness, manage inventory and costs, lead training and coaching, and contribute to financial reporting and improvement initiatives.