Assistant General Manager — Lead Operations & Team Growth

CAVA - Foggy Bottom; Washington (District of Columbia); On-site; USD 48,000 - 79,000; Full time

Benefits offered by this job

Early Wage Access

Health/Dental/Vision

401k enrollment

Paid sick leave, parental leave, and

Job summary

CAVA in Washington, DC is seeking an Assistant General Manager to lead daily restaurant operations, partner with the General Manager on planning and staffing, and drive guest satisfaction while upholding food quality and safety standards. You will mentor Team Members, manage schedules, and support financial tracking to ensure profitability.

This role offers $24 per hour with projected annual pay of $68,640, plus a strong benefits package and opportunities for career growth within a fast-growing

Qualifications

• 1-2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.
• Adapt to changing circumstances and develop solutions to enhance restaurant performance.
• Ability to manage financial aspects, including budgeting and cost control.

Responsibilities

• Assist the General Manager in managing daily restaurant operations, including opening and closing procedures.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control to maintain profitability.
• Supervise and support Team Members with training, coaching, and performance feedback.
• Support the General Manager with scheduling and staffing.
• Assist with addressing Team Member issues and conflicts to maintain a positive work environment.
• Enhance the guest experience by upholding high service standards and promptly addressing customer concerns.
• Implement strategies to help with boosting customer satisfaction and loyalty.
• Lead by example in customer service and encourage the team to follow suit.
• Support with managing financial aspects including tracking sales, cash handling, and adhering to budget guidelines.
• Assist with preparing financial reports, analyze performance metrics, and identify areas for improvement.
• Assist with ensuring accurate financial record-keeping and compliance with cash handling procedures.
• Assist with overseeing food safety practices and ensure team training on proper procedures.
• Assist with administrative tasks such as inventory management and maintaining operational records.
• Support the General Manager in report preparation and action plan implementation.
• Participate in special projects and initiatives to drive restaurant success and support the General Manager as needed.
• Assist with any additional duties as assigned by the General Manager or higher management.

Skills

Leadership

Customer Service

Communication

Budgeting

Job description

CAVA in Washington, DC is seeking an Assistant General Manager to lead daily restaurant operations, partner with the General Manager on planning and staffing, and drive guest satisfaction while upholding food quality and safety standards. You will mentor Team Members, manage schedules, and support financial tracking to ensure profitability.

This role offers $24 per hour with projected annual pay of $68,640, plus a strong benefits package and opportunities for career growth within a fast-growing