Assistant General Manager — Lead & Inspire Teams

popeyes; Wheeling (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

PTO

Medical, Dental and Vision benefits (F

Discounted meals while on duty

Leadership development and advancement

Competitive compensation

Fun, supportive, and inclusive team

Job summary

Popeyes is seeking an Assistant General Manager to support daily operations, lead shifts, coach crew, and uphold the legendary hospitality Popeyes is known for. This role is based in Wheeling, IL and involves helping the Restaurant General Manager run the daily operations and drive guest satisfaction.

You will oversee labor, food costs, and profitability while ensuring food quality, safety, and cleanliness across shifts. Strong leadership, communication, and flexibility are essential for success.

Qualifications

• 3–5 years of experience in restaurant or retail management (QSR experience is a plus!).
• A people-first leadership style with a hands-on, lead-by-example approach
• Strong communication, problem-solving, and decision-making skills
• A love for fast-paced environments and great food
• Flexibility to work a variety of shifts, including weekends and holidays
• Familiarity with managing food and labor costs preferred

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house
• Lead shifts with confidence—ensuring speed, accuracy, and top-tier guest experiences
• Coach, develop, and motivate team members to hit service and performance goals
• Monitor food quality, safety standards, and cleanliness
• Assist in managing labor, food costs, and profitability
• Respond to guest feedback and resolve concerns with care
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members

Job description

Popeyes is seeking an Assistant General Manager to support daily operations, lead shifts, coach crew, and uphold the legendary hospitality Popeyes is known for. This role is based in Wheeling, IL and involves helping the Restaurant General Manager run the daily operations and drive guest satisfaction.

You will oversee labor, food costs, and profitability while ensuring food quality, safety, and cleanliness across shifts. Strong leadership, communication, and flexibility are essential for success.