Assistant General Manager: Lead Shifts, Elevate Teams

popeyes; Webster (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Leadership development

Competitive compensation

PTO

Health benefits

Discounted meals on duty

Inclusive culture

Job summary

Popeyes is seeking an Assistant General Manager to lead daily restaurant operations, coach the crew, and deliver the legendary hospitality Popeyes is known for. You’ll partner with the Restaurant General Manager to drive speed, accuracy, and guest satisfaction while managing costs and staffing.

We value hands-on leaders who communicate well, make decisions, and foster a fast-paced, inclusive, fun team. Join us to grow with purpose at Popeyes.

Qualifications

• 3–5 years of experience in restaurant or retail management (QSR experience is a plus).
• People-first leadership style with a hands-on, lead-by-example approach.
• Strong communication, problem-solving, and decision-making skills.
• Love for fast-paced environments and great food.
• Flexibility to work a variety of shifts, including weekends and holidays.
• Familiarity with managing food and labor costs preferred.

Responsibilities

• Support all aspects of daily restaurant operations, from the front counter to the back of house.
• Lead shifts with confidence - ensuring speed, accuracy, and top-tier guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned.
• Help with hiring, onboarding, and training of new team members.

Skills

People leadership

Communication

Problem solving

Decision making

Flexibility

Job description

Popeyes is seeking an Assistant General Manager to lead daily restaurant operations, coach the crew, and deliver the legendary hospitality Popeyes is known for. You’ll partner with the Restaurant General Manager to drive speed, accuracy, and guest satisfaction while managing costs and staffing.

We value hands-on leaders who communicate well, make decisions, and foster a fast-paced, inclusive, fun team. Join us to grow with purpose at Popeyes.