Assistant General Manager: Lead with Heart, Drive Growth

popeyes; Illinois; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Meal discounts

Career growth opportunities

Team-first culture

Job summary

Popeyes in Illinois is seeking an Assistant General Manager to support the Restaurant General Manager in daily operations, coaching the crew, and delivering legendary Southern hospitality. You will lead shifts, ensure guest satisfaction, manage labor and food costs, and uphold safety standards.

The role emphasizes hands-on leadership, communication, and a passion for fast-paced environments. Join a welcoming team that values growth, diversity, and real hospitality, with opportunities for

Qualifications

• 3–5 years of restaurant or retail management experience.
• People-first leadership with a hands-on, lead-by-example approach.
• Strong communication, problem-solving, and decision-making skills.
• Comfort with fast-paced environments and great food.
• Flexible schedule including weekends and holidays.
• Familiarity with managing food and labor costs.

Responsibilities

• Support all aspects of daily restaurant operations from front counter to back of house.
• Lead shifts with confidence to ensure fast, accurate guest experiences.
• Coach, develop, and motivate team members to hit service and performance goals.
• Monitor food quality, safety standards, and cleanliness.
• Assist in managing labor, food costs, and profitability.
• Respond to guest feedback and resolve concerns with care.
• Ensure compliance with brand standards, policies, and safety procedures; assist with hiring, onboarding, and training.

Skills

People leadership

Team coaching

Communication

Problem solving

Decision making

Guest experience

Fast-paced environment

Job description

Popeyes in Illinois is seeking an Assistant General Manager to support the Restaurant General Manager in daily operations, coaching the crew, and delivering legendary Southern hospitality. You will lead shifts, ensure guest satisfaction, manage labor and food costs, and uphold safety standards.

The role emphasizes hands-on leadership, communication, and a passion for fast-paced environments. Join a welcoming team that values growth, diversity, and real hospitality, with opportunities for