Assistant General Manager: Lead Fast-Paced Ops & People

popeyes; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Leadership development

Health benefits

Paid time off

Meal discounts

Job summary

Popeyes in Chicago is seeking an Assistant General Manager to lead daily operations, coach the crew, and deliver the chain's legendary hospitality.

This role requires hands-on leadership, clear communication, and the ability to manage labor, food costs, and guest satisfaction in a fast-paced environment. You will mentor teammates and uphold brand standards with pride.

We offer competitive compensation, benefits, PTO, and opportunities for leadership development within a supportive team.

Qualifications

• 3–5 years of experience in restaurant or retail management (QSR experience is a plus!)

Responsibilities

• Support daily restaurant operations, from front counter to back of house
• Lead shifts with confidence—ensuring speed, accuracy, and top-tier guest experiences
• Coach, develop, and motivate team members to hit service and performance goals
• Monitor food quality, safety standards, and cleanliness
• Assist in managing labor, food costs, and profitability
• Respond to guest feedback and resolve concerns with care
• Ensure compliance with brand standards, policies, and safety procedures and other duties assigned
• Help with hiring, onboarding, and training of new team members

Skills

Leadership

Customer service

People management

Communication

Problem-solving

Job description

Popeyes in Chicago is seeking an Assistant General Manager to lead daily operations, coach the crew, and deliver the chain's legendary hospitality.

This role requires hands-on leadership, clear communication, and the ability to manage labor, food costs, and guest satisfaction in a fast-paced environment. You will mentor teammates and uphold brand standards with pride.

We offer competitive compensation, benefits, PTO, and opportunities for leadership development within a supportive team.