Assistant General Manager — Hotel Operations Leader

Hotel Equities; Utah; On-site; USD 68,000 - 70,000; Full time

Benefits offered by this job

Team-Driven culture

Medical, Dental & Vision Insurance

Paid Vacation, Sick Time & Holidays

401(k) Retirement Plan

Employee Assistance Program

Career Growth Opportunities & Leader­-

Leadership Development Programs

Reduced Hotel Rates Across Portfolio

Employee Referral Program

Life Insurance

FSA (Flexible Spending Account)

Paid Parental Leave

Exclusive Third-Party Discounts

Job summary

Hotel Equities is seeking an Assistant General Manager to lead hotel operations, deliver exceptional guest experiences, and drive business results at one of our properties in Utah. This leadership role focuses on guiding associates, ensuring brand standards, and supporting strategic initiatives.

You will oversee performance, coach staff, and collaborate with departments to achieve guest satisfaction and financial goals while maintaining a strong service culture across the team.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred for director-level roles.
• Previous hotel or hospitality experience appropriate to the position.
• Previous supervisory or leadership experience preferred for management roles.
• Strong communication, organizational, and problem-solving skills.
• Ability to analyze information and make sound operational decisions.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

Responsibilities

• Provide leadership and direction for assigned hotel operations and associates.
• Set clear expectations and monitor performance, productivity, and service standards.
• Coach, train, develop, and recognize associates to support engagement and retention.
• Monitor operational and financial performance and take appropriate action to achieve goals.
• Ensure compliance with Hotel Equities standards, brand requirements, and company policies.
• Respond effectively to guest concerns and support a consistent service-recovery culture.
• Manage schedules, staffing, supplies and departmental resources as appropriate.
• Review reports, trends, and key performance information to support sound decisions.
• Communicate effectively with hotel leadership and other departments.
• Support recruitment, onboarding, performance management, and succession planning as appropriate.
• Perform other duties as assigned.

Skills

Supervisory leadership

Communication

Organizational skills

Problem-solving

Analytical thinking

Flexibility with hours

Education

High school diploma or equivalent

Bachelor's degree preferred for director roles

Tools

PMS

Microsoft Office

Hotel reporting platforms

Department-specific systems

Job description

Hotel Equities is seeking an Assistant General Manager to lead hotel operations, deliver exceptional guest experiences, and drive business results at one of our properties in Utah. This leadership role focuses on guiding associates, ensuring brand standards, and supporting strategic initiatives.

You will oversee performance, coach staff, and collaborate with departments to achieve guest satisfaction and financial goals while maintaining a strong service culture across the team.