Assistant General Manager: Leadership & Growth

Hotel Equities; Columbus (IN); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Employee Assistance Program

Leadership Development Programs

Career Growth Opportunities

Discounted Hotel Rates

Life Insurance

Flexible Spending Account

Job summary

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dynamic, results-oriented Assistant General Manager to join our team. If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you.

As Assistant General Manager, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred for director-level roles.
• Previous hotel or hospitality experience appropriate to the position.
• Previous supervisory or leadership experience preferred for management roles.
• Strong communication, organizational, and problem-solving skills.
• Ability to analyze information and make sound operational decisions.
• Ability to work flexible hours, including evenings, weekends, and holidays, as needed.

Responsibilities

• Provide leadership and direction for assigned hotel operations and associates.
• Set clear expectations and monitor performance, productivity, and service standards.
• Coach, train, develop, and recognize associates to support engagement and retention.
• Monitor operational and financial performance and take appropriate action to achieve goals.
• Ensure compliance with Hotel Equities standards, brand requirements, and company policies.
• Respond effectively to guest concerns and support a consistent service-recovery culture.
• Manage schedules, staffing, supplies, and departmental resources as appropriate.
• Review reports, trends, and key performance information to support sound decisions.
• Communicate effectively with hotel leadership and other departments.
• Support recruitment, onboarding, performance management, and succession planning as appropriate.
• Perform other duties as assigned.

Skills

Communication

Organizational skills

Problem-solving

Analytical thinking

Flexibility

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

Property Management Systems (PMS)

Microsoft Office Suite

Job description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dynamic, results-oriented Assistant General Manager to join our team. If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you.

As Assistant General Manager, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational