Assistant General Manager

taco-bell-delight-tb; Niles (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

taco-bell-delight-tb is looking for an Assistant Manager to support the Restaurant General Manager in maintaining high standards of service at the restaurant. Responsibilities include managing work shifts and ensuring all Team Members are performing their duties to deliver quality food in a friendly manner.

The ideal candidate should be capable of quick problem-solving and provide constructive feedback to team members. Experience in a management role is preferred.

Qualifications

• Previous experience in a management role or fast food environment.
• Ability to handle customer complaints effectively.
• Strong leadership and team management skills.

Responsibilities

• Support the Restaurant General Manager in managing work shifts.
• Ensure restaurant operations meet Taco Bell standards.
• Assist with hiring and developing Team Members and Shift Leads.

Skills

Customer service skills

Team management

Problem-solving

Leadership

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.