Assistant General Manager

taco-bell-delight-tb; Fort Wayne (IN); On-site; USD 35,000 - 45,000; Full time

Job summary

Taco Bell Delight in Fort Wayne, Indiana is seeking an Assistant Manager to support the Restaurant General Manager by managing work shifts and overseeing team operations. This role involves ensuring quality service and adherence to health standards.

The ideal candidate will be skilled in customer service, team management, and problem-solving. Responsibilities include assisting with hiring and training while providing leadership during shifts. Join a dynamic team in a fast-paced environment.

Qualifications

• Ability to manage and support team members effectively.
• Strong skills in solving customer complaints.
• Experience with cash handling and inventory management.

Responsibilities

• Support the Restaurant General Manager in daily operations.
• Ensure team members comply with health and safety standards.
• Manage shifts and complete administrative duties.

Skills

Customer service skills

Leadership skills

Problem-solving skills

Team management

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring and developing great Team Members and Shift Leads and making sure health and safety standards are met.

Assistant Manager behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to restaurant team members in a positive manner.
• Following cash, security, inventory and labor policies and procedures.
• Reading and understanding reports and responding appropriately to solve problems.